Privacy policy

In terms of our operation, we collect personal data of our customers which allow or may allow to identify directly or indirectly the personality thereof.
We may process (including: collection/ fixation/ input or systematization/ organization or preserving, use, change/ correction, recovery, transfer, blocking or destruction or other actions) the personal data to:

provide customers with our products/ services;
provide customers with information, including events, press releases, tips and helpful information and marketing communications about our products/ services;
contact and interact with the customers (e.g. responding their requests, providing important notices and updates, such as changes to these Terms and security alerts, etc.);
comply with the requirements of applicable laws, regulations and guidance;
comply with demands or requests made by regulators, government, courts and law enforcement authorities;
investigate and take action against illegal or harmful behavior.
Improve our day-to-day operations, such as monitoring, data analysis and research to help deliver and improve our products/ services; and
to ensure the availability of up-to-date contact information for customers.

At times, we may need to get the customer’s consent to allow us to use his/ her personal data for specific purposes.
We will always process the aforementioned personal data in full accordance with the requirements set forth by the applicable legislation.
We preserve the personal data of customers:

for as long as needed to provide customers with possibility to purchase our products/ use our services;
where a customer has contacted us with a question or request, for as long as necessary to allow us to respond the question or request;
for any other period specified by the legislation in force of the Republic of Armenia.

The personal data of customers may be transferred to third parties (including the online payment platforms) and proceeded by them according to their procedures and in compliance with the requirements set forth by the legislation in force of the Republic of Armenia.
In terms of the present Terms, the data subject may be entitled to:

get acquainted with the personal data that we hold about him/her;
request the correction and/ or deletion of personal data;
request the restriction of the processing of personal data, or object to that processing;
withdraw the consent to the processing of personal data (where the data processing is conducted based on the data subject’s separate written consent);
complain to personal data protection authority if his/ her privacy rights are violated, or if he/ she has suffered as a result of unlawful processing of personal data.

Where the data subject is given the option to share personal data with us, he/ she can always choose not to do so. If the data subject objects to the processing of personal data, or if he/ she has provided his/ her consent to processing and later chooses to withdraw or ask us to delete it, we will respect that choice and act accordingly. This could mean that we may not be able to perform the actions necessary to achieve the purposes as set out above or that the data subject is unable to make use of our services or purchase our products.
The personal data of data subject are considered confidential and shall not be disclosed by us, unless it is required by the law or is necessary for protecting our rights.
We use a variety of security measures and technologies to protect the personal data of our customers from unauthorized access, use, disclosure, alteration or destruction in line with applicable data protection and privacy laws.
When data subject submits sensitive information via our website it is protected both online and offline.
Only employees who need this information to perform a specific job are granted access to the personal data of customers.
We are not responsible for unauthorized access to the data subject’s account and personal data that may result from viruses or other threats on his/ her computer.
The transmission of information via the internet or a mobile phone network connection may not be completely secure and any transmission is at data subject’s own risk.