Refund policy

No return/ replacement of products of good (proper) quality is possible. Only products of bad quality can be returned/ replaced. In order to return/ replace a product of bad quality the customer shall contact us by phone and describe the specific issues with the product. The customer may be requested to send photos of the product of allegedly bad quality. The return/ replacement of a product can be conducted only if it is confirmed from our side that the product was of bad quality before it was delivered to the customer.  If the return/ replacement is confirmed from our side the customer will have the opportunity to get another product with the same terms of purchase as the initial one or get the full refund of the sum already paid to us.